Four Resources to Help Employees Manage Change

I recently had the honor and privilege to be interviewed by different publications about changing work dynamics, managing difficult employees and the future of our workforce. The new era of workforce management is here; I hope our interview discussions help you plan for the future in these times of change.

When I spoke to Bindu Nair, editor at The Smart Manager, we discussed various ways to manage unmanageable people and situations.

Supported by my years of experience as a front line coach and consultant, we outlined how to help those unmanageable employees who torment other employees. The methodology we recommend consists of five steps: Commit or quit; Communicate; Clarify goals and roles; Coach; and Create accountability. How can you use this methodology? First, the manager needs to decide to retain this unmanageable employee or not. Ultimately, it’s not only about making that employee accountable; it’s also about the manager’s commitment to the employee’s success. Next, the employee should be clear on what goals she is expected to achieve.

Successful organizations not only manage employees; they also create and manage successful teams. During another discussion with The Uncommon League, we mused about preparing individuals and teams for employee training. What tips did we discuss? First, explain the training context to increase the chances of employees attending that training. Second, build organizational interest in what they will learn, to attract other employees who want to learn these skills as well.

Successful organizations are also nimble and adapt to change, which is important because the way people are choosing to work has changed. Discussing the trends that are shaping the future workforce with Brown Wallace on The Bridge Revisited, we shared our thoughts about the personality traits and key differences of each generation in the workforce. The discussion also included the impact of women starting their own businesses, the importance of workplace diversity and the increasing trend of freelancing. If leaders develop a strategy without knowing about these workforce trends, they will be shooting into the dark.

Finally, at the Women’s Foodservice Forum we exchanged views on how freelancers and contract workers can provide fresh perspectives and help organizations move toward success. To effectively leverage their talents and capabilities, leaders must integrate freelancers in the workplace culture, articulate clear expectations, touch base regularly, and recognize results.

I’d love to hear how you are managing workforce challenges. What works for you and what doesn’t? What results have you seen? 

Let’s share experiences. Leave a comment below, send me an email, or find me on Twitter.

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